Welcome!
My name is Bill Scanlon. Welcome to Relationship@Work! I look forward to making this a space where we can grow a community that is focused on creating a professional environment that allows for healthy working systems.
I am a Registered Scrum Trainer through the Agile Education Program powered by Scrum Inc. The classes that I offer are currently for those credentials. Check out my current classes or reach out if you are interested in a credential through AEP. For a full list of my AEP credentials, please see my AEP profile.
My Story
For the last 25 years, I have served in leadership roles focused on helping organizations launch programs to improve their business operations. In that time, serving in both business and IT leadership roles, I have learned that successful organizations need working systems designed around three basic truths:
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Humans don’t stop being human because we’re at work: Purpose, emotions, and relationship matter.
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Systems are in everything: You need to minimize simplistic linear thinking and change must be pattern based, purposeful, experimental, adapted based on observations, and measured on impact.
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Limitations exist: We are limited in what we can do and know and need to co-labor to produce meaningful impact.
The goal of organizational transformation today is generally to develop what I call Healthy Working Systems. I think most organizations understand the truths above but unintentionally violate them when creating working systems. As an agile coach, I know that agility can support this goal but to truly transform to organizational agility, it's imperative to pull from multiple domains and not simply install agile practices and agile frameworks. There are specific systems based disciplines that support this transformational goal and I’ve trained and practiced in some that I think are the most critical:
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Agile frameworks, particularly Scrum and Scrum@Scale, and Lean / Agile practices for resilient product teams.
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Design Thinking frameworks and practices for customer focused product management and experimentation.
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Relationship Systems Intelligence for healthy systemic relationships at every level.
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Systemic organizational change that is centered on how humans’ function and respond to change.
Finally, for Agile consultants and coaches to be successful in nurturing a culture of learning and continuous improvement, we need to model the behaviors that we teach. Who we are matters, and I bring a willingness to collaborate with, and learn from, the people around me, and a commitment to helping individuals, teams, and organizations apply these overlapping disciplines so they can be successful with Agile.
Contact
I am available for training and coaching but I also want to connect with like-minded people. Reach out if you are interested in connecting.